Question 1

What are the helmets made of?

Answer

The helmets are made of shock-resistant ABS Plastic, with EPS shock absorber, and padded inner lining.

Question 2

Where is the helmet made?

Answer

VRM helmets are made in Thailand, and manufactured in accordance with ISO compliance and TIS rating.

Question 3

Are your helmets safe?

Answer

All our helmets are TIS rated, and pass stringest safety tests, are approved by the Bureau of Philippine Standards and have ICC stickers

Question 4

What is a rating?

Answer

It pertains to the helmet’s safety rating.

Question 5

Do your helmets have ICC stickers?

Answer

Yes, all our helmets have DTI conformity and ICC stickers.

Question 6

Are all your helmets vintage?

Answer

No, we are now releasing our modern design line

Question 7

What are the freebies when I buy a VRM helmet?

Answer

It depends on our promo. Currently, for every VRM half face you buy, you get a free peak visor and face scarf.

Question 8

What is your return policy?

Answer

We have a 7-day, return policy, on condition that the item was not damaged due to usage.
If the issue is a factory defect, we will shoulder shipping for return and replacement.
If the issue is size and we asked for confirmation, shipping will be for client’s account.
In case we cannot provide a replacement, we can provide refund.
If the item was purchased through our dealer, please return to the dealer for processing.

Question 9

Where is your store located?

Answer

We have stores at 2nd Floor Bldg. A, Tiendesitas C5 Pasig and Market Liberty 2, 2nd Floor Evia Lifestyle Mall, Daang Hari, Las Pinas We are opening stores soon at the following locations: Vista Mall Malolos, Bulacan Vista Mall Dasmarinas Cavite Nomo Lifestyle Mall Molino

Question 10

What is your mode of payment?

Answer

You may pay online via credit card or Paypal. You may also settle offlibe via BDO bank deposit. We ask for deposit prior to shipping. However, if you prefer COD, you may contact our Lazada/ Shoppee resellers. Please search Vintage Rider Manila

Question 11

How to manually purchase if not via Online Shop?

Answer

We will send you our order form
Please fill up our record:
ORDER FORM
*Name:
*Shipping Address:
*Phone #
*Mode of payment:
*Orders
BDO account no. 000438032381
Account name: VRM 1976 Motorcycle Parts and Accessories BDO Metropolitan Ave.

Question 12

What are the shipping fees?

Answer

You can opt for store pick up. Otherwise, we charge a minimal fee depending on the region and size of the item.

Question 13

How and when do you ship the products?

Answer

For Metro Manila orders, we use Grab or Lalamoves for same day delivery. For outside Metro Manila, we use LBC. Upon confirmation of payment, we try to ship within the day.

Question 14

How long is delivery?

Answer

For Metro Manila orders, we use Grab or Lalamoves for same day delivery. For outside Metro Manila, we use LBC, which is usually overnight delivery, but it depends on the carrier.

Question 15

What do I do if delivery does not arrive, or takes too long?

Answer

First, check with the courier using the tracking number. You may also call us.

Question 16

How can I become a dealer?

Answer

Please message us for dealer application, minimum quantity and discounts.

FAQ

Frequently asked questions